Transfer a website

FastComet offers free website transfers with every hosting service. You can request a free website transfer to your new hosting account with us via your client area support section.

To initiate the transfer of your account or website our technical support will require the following information:

• The domain name of the website;
• The URL for your previous hosting's control panel;
• The Username and Password for the control panel.

To submit your request, please login into your Client Area with us and click on the Manage support tickets button on the Home page.

You will see a page with all support tickets you have ever opened or have currently open. On it, click Open support ticket.

You will see a window appear at the bottom of the page. Fill in the requested information on the next page:

1. Select the Migrations department.
2. Give the ticket a title.
3. Fill in the previous host's control panel URL, your username and password for it, and the website's domain name in the text field.
4. Attach a file if you have something to show us.

When you are ready, click Submit ticket. Our technical team will reply within a few minutes. If the provided information is sufficient you will receive a confirmation that your transfer has been initiated. If we need additional info, we'll let you know via the ticket.

You will receive regular updates on the transfer progress and you can always check the status of your transfer in the Manage support tickets section.