Updated on Apr 23, 2018
FastComet offers free website transfers with every hosting service. You can request a free website transfer to your new hosting account with us via your client area support section.
To initiate the transfer of your account or website our technical support will require the following information:
To submit your request, please login into your Client Area with us and click on the Submit Ticket button in the Overview section of the Home page.
On the next page select Website Transfer. Then, fill in the requested information on the next page: select your hosting account with us to which you want to transfer the website; fill in the previous host's control panel URL, your username and password for there, and the website's domain name. You can also elaborate on your request if you wish in the Message field and even attach a file if you have something to show us.
When you are ready, click on the Submit button to have your request processed. Our technical team will reply within a few minutes. If the provided information is sufficient you will receive a confirmation that your transfer has been initiated. If we will need some additional credentials, our support team will let you know via the ticket.
You will receive regular updates on the transfer progress and you can always check the status of your transfer in the Support Tickets section.