How to Integrate Zopim in Magento 2

Step by Step tutorial on the integration process of Zopim Live Chat and Magento 2

A great way to provide your Magento 2 Store’s guests with assistance is to have a live chat enabled for your website. This will increase your orders as you can help your clients with their request and offer them items they might have difficulties finding. In this tutorial we will review the integration of Zopim live chat in your Magento 2 website.

 

To integrate Zopim with Magento 2 you will need to:

Step 1 Get Zopim Addon

In order, to get the Zopim Live Chat addon you will need to log into your Client Area and then navigate to the Order section.

 

Accessing the Order menu in your Client Area

 

Select the Product Addons tab, which will includes all of the extra services that we offer.

 

Navigating to the Product Addon tab in your client area

 

Scroll down till you find the Zopim Live Chat service. It is free of charge for our existing customers, so simply click on the Add to cart button.

 

Adding the Zopim Live Chat addon to your cart for free

 

Complete the order for and you will receive an email to verify it shortly after. The new email includes a direct link to your Zopim live chat dashboard and the login credentials for it.

 

Step 2 Integrate Zopim with Magento

Start by loggin into your Zopim account and accessing the Widget tab under the Settings section.Copying the Zopim script from the widget menu of your zopim account

 

Copy the script you are presented with, access the admin area of your Magento 2 and navigate to Stores>Configuration.

 

 

In the General section, select the Design option. Expand the Footer section and paste the Zopim script in the Miscellaneous HTML field.

 

Pasting the Zopim Script in Magento 2 Footer

 

Save the changes on your website and access the front-end. You will be able to see the Zopim widget displayed at the bottom of the page.