How to Manage the Customers in Zen Cart

Updated on Dec 10, 2015

To understand how to fully manage the user base and their actions on your website you should complete the steps of this tutorial:


Step 1 Manage Customer Details

To configure the registration form your guests will use in order to become users and their profile information you will need to first login to your admin area. Then navigate to the Configuration>Customer Details section.


Accessing the Customer Details section in Zen Cart


Here you will see all of the details your customers can provide about themselves.


Editing Customer Detail settings


Click on the Info icon to change the setting of the desired option.


Step 2 Manage Customers

To view all of the customers on your website, you will have to navigate to the Customers>Customers menu.


Accessing the Customers menu in Zen Cart


To edit a user, simply click on it and on the right you will see a panel with 4 options.


Editing a Customer in Zen Cart


Choose the edit one by clicking on the button and you will be directed to the user’s profile which you can modify if needed. If you want to remove this user, click on the delete option (you will be prompted for a confirmation before the user gets deleted forever). Clicking on the orders button will redirect you to the Orders menu which we will cover in the next step of this tutorial. If you want to initiate a correspondence with the user, click on the email option.


Sending an Email to a Customer via Zen Cart


Hit the preview button and then the send mail button to send the email to the user.


Step 3 Manage Orders

You can access the order menu from within each customer’s individual orders or navigate to the Customers>Orders section from the main admin panel.


Accessing the Orders menu in Zen Cart


You will see all of the orders from your store here and will be able to change some parts of them if needed.



On this page...

    Zen Cart Hosting

    • Free Zen Cart Installation
    • 24/7 Zen Cart Support
    • Free Domain Transfer
    • Hack-free Protection
    • Fast SSD Storage
    • Free Cloudflare CDN
    • Free Zen Cart Transfer
    • Immediate Activation
    View More