New cPanel Licensing Tiers on Cloud VPS and Dedicated Server Plans

In late June, the most popular control panel for web hosting – cPanel, has announced a significant change to their license pricing structure. The new model that went from “per server” to “per account” has been effective since September 1, 2019. For more than 20 years, cPanel licenses were priced simply. There were a few license types and unlimited accounts allowed, all for a flat monthly cost.

The restructure defines the price of every license based on the total number of accounts that are hosted on the server. That results in a substantial price increase, not just for us, but also for our customers licensing costs. Given all of this came at once, we had to impose the cPanel tier structure regarding the number of cPanel accounts that can be created with any of our Cloud VPS and Dedicated Server plans.

cPanel is Here to Stay at FastComet

Following the official cPanel price update announcement, we wasted no precious time to evaluate our options. It took us more than one month to be just able to close our NOC partnership agreement with cPanel. This agreement allows us to provide cPanel licenses under the new Terms and conditions required by the vendor. Moving forward, FastComet Cloud VPS and Dedicated Servers will also use different licensing models to allow you to purchase blocks of accounts as per your needs. Note that your current pricing on existing servers will remain unchanged.

For web hosting companies, software licensed from third-party vendors makes up the most substantial part of software asset costs. When you rely significantly on a third-party, then you need to prepare for the consequences of that third-party doing everything – from changing their software and pricing, to even going out of business. And whatever they do that could potentially affect your business and you have no choice but to accept it.

Our Decisions are Based on Your Needs

Regardless of how we feel about all of the cPanel pricing changes, our decisions are based on what is in the best interest of our current and future customers. cPanel will nonetheless be included for free with all of the shared hosting plans we provide. All our Cloud VPS and Dedicated server plans will be running on a fully-licensed cPanel version.

In the course of over two decades, the shared hosting infrastructure has been establishing itself as the most affordable entry-level platform for small businesses. This web hosting platform gives designers, developers, and website owners the option to launch new websites (and apps) quickly while using user-friendly interfaces in the process. It is cPanel that lies in the cornerstone of the success and popularity that shared web hosting currently has.

cPanel appeals to both novice system administrators and more experienced ones, who prefer the raw power of command-line tools to configure server infrastructure. For the vast majority of our customers, working with cPanel has become a preferred default method. Consequently, cPanel has become synonymous with shared hosting plans. Another reason to keep cPanel hosting is the fact that it remains the most reliable and secure way to manage your Linux-based account.

New cPanel Cloud License Tiers

All Cloud VPS cPanel/WHM licenses transition over to support the new account-based licensing model as of September 25, 2019. Current Cloud VPS cPanel/WHM licenses are to convert to the Free cPanel/WHM 5 account license. All Cloud VPS/Dedicated Servers clients with up to 5 cPanel accounts will keep the same monthly rate, as we will cover the cPanel Admin Cloud license tier. Clients using more than five cPanel accounts will need to upgrade their cPanel licenses to the corresponding license tier according to their needs.

Note: Our FREE cPanel license entails up to 5 accounts. Extra charges will apply in cases where our clients require additional accounts.

If you purchase a new Cloud VPS plan, the base price of the VPS will include up to 5 cPanel accounts. On a Dedicated server, the base price will also include up to 5 cPanel accounts.

How to order a cPanel license?

As a FastComet customer, you’re able to purchase your cPanel license directly from us. Because of our licensing contract as an official cPanel NOC partner, the cPanel license cost would, in fact, be lower than if you decide on directly purchasing it from the cPanel company.

To order a cPanel license for your server, follow these steps:

  • Log in to the Client area;
  • Navigate to Order 🠒 Licenses.

Our technical support experts will set it up for you swiftly right after the purchase.

Note: cPanel has made the switch to exclusively monthly billing for all cPanel licenses. Following their pricing structure, we also begin to offer only monthly billing cycles for cPanel licenses. 

How Do We Define a cPanel Account?

For clarity, the definition of an account is not a domain name. An account often called a “cPanel user” or a “cPanel account” is a standalone account that is created in WHM. As an end-user, you can use such accounts to log into the cPanel interface and manage their websites or emails. Note that all accounts no matter their type or status (suspended or inactive) will count against your allocation. Thus good housekeeping is going to be essential for many customers. We strongly recommend that you create backups for cPanel accounts you deem as inactive before you proceed with terminating the account.

Will your Hosting Price Increase?

Currently, we have no plans to make changes to any of the existing Cloud VPS or Dedicated Server Hosting packages. You are still able to add unlimited add-on domains on any given cPanel. Existing customers will remain unaffected for as long as they don’t allow their subscriptions to lapse.

How to optimize the cPanel accounts number?

Of course, there is a way to reduce the costs of keeping a cPanel license. The first thing you need to do is to ensure that there are no unused accounts within your WHM account. Afterward, you have to remove the unwanted where possible. If you have several websites to consolidate under a single cPanel account as Addon Domains, you should take advantage and reduce the number of cPanel accounts you need.

What happens when you exceed the maximum number of users on a cPanel license tier? How to upgrade or downgrade?

Once a cPanel license meets its allotted maximum number of users, it needs an upgrade to the next tier to add more cPanel accounts. Existing cPanel License upgrades are available within the Client area. Simply select the Upgrade option from the Dropdown menu next to your current active license.

Conclusion

The cPanel we’ve all come to love has traveled a long, impressive journey, battling many storms, continuing to innovate constantly, while maintaining exceptional user experience. Their announcement came as a huge surprise to us. Such a dramatic change was not expected for the entire hosting industry. We are not pleased with these actions, but that still doesn’t erase our confidence in them as a platform. Especially not in the “current best” web hosting control panel. We understand how impactful the cPanel pricing changes could be on your business. Still, it is a business decision we all have to accept.

If you are not a FastComet customer yet and you want to capitalize on our FastComet cloud options, we would be happy to assist you. Simply come to the LiveChat or call us to connect to one of our friendly Hosting Advisors. Then go ahead and discuss the FastComet control panel options. We have the required expertise to help you with choosing the most suitable plan per your needs.

Elena

Elena oversees all Marketing, Product Management and Community efforts for FastComet and is in charge of telling the brand's story. Always pitching, she’ll share the FastComet vision with anyone who’ll listen. Elena helps our customers make the most of their web sites' and focuses on our inbound marketing efforts; everything from developing new online growth strategies, content creation, technical SEO, and outreach within the FastComet community. Her background includes Sales and Customer Relationship development, as well as Online Marketing.