General Information

Updated on Feb 9, 2018

How Much Bandwidth is Included in My Shared Hosting Plan?

There are no set limits on the data transfer (bandwidth) that we provide in our web hosting plans. The resource is "unmetered", meaning you are not billed according to the amount of bandwidth used and we never charge extra for high bandwidth use.

We provide you with unmetered data transfer for your hosting account so that you can host almost any personal, small business and community website and grow freely to attract more and more visitors. We want you to have the resources you need to build a significant online presence, and 99% of all customers have more than enough disk space and bandwidth to meet their needs.

However, like all resources, bandwidth is not infinite. That is why we monitor our shared servers for excessive use and accounts which try to abuse their bandwidth usage: to ensure optimal performance for everyone. That being said, we do require all customers to be fully compliant with our Terms of Service and utilize bandwidth in the normal operation of a personal or small business website. While it is rare, we may need to put constraints on accounts that are using resources beyond what would be expected in the normal operation of such website.

How do We Determine "Normal" Operation for Web Hosting Plans?

We regularly run customers' bandwidth utilization through statistical analysis and use the results of these studies to define "normal". Although the actual results vary from month to month, one thing remains constant: 99% of our customers fall into the "normal" range. Typically, customers who fall outside the normal range are using their accounts for file storage or sharing rather than web hosting. Our shared hosting services are not intended to support these activities and we offer various plans that better address high bandwidth utilization. We strive to provide at least 72 hours notice to allow customers to make adjustments before we take any corrective action.

Based on the evaluation of more than 10 000 accounts per hosting plan, we have determined the following average* Bandwidth usage per month:

Hosting Plan Average Usage Acceptable Usage
FastCloud Starter 1021 MB 20 480 MB
FastCloud Basic 2042 MB 35 840 MB
FastCloud Plus 5100 MB 66 560 MB
FastCloud Extra 12671 MB 97 280 MB
StartSmart** 2042 MB 30 720 MB
ScaleRight** 5100 MB 61 440 MB
SpeedUp** 12671 MB 92 160 MB
Single Website** 2046 MB 30 720 MB
MultiWebsite** 5059 MB 61 440 MB
E-Commerce** 7777 MB 61 440 MB

*average usage statistic excludes accounts with no Bandwidth usage for the examined period.

**deprecated plans

Hosting accounts with ten times more than the average Bandwidth allocation per month for any given plan, are considered beyond "Normal" shared hosting resource utilization.

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