Domain Registration Terms

General Domain name registration terms

All domain names that do not meet the conditions for free registration and renewal are subject to the appropriate fees depending on the number of domains ordered, the registration period and the domain extension.

Renewal fees are due for all such domains at the end of the pre-paid period. Registration and renewal fees for such domain names are non-refundable

These services will be automatically renewed by The Company when The Customer's domain registration is up for renewal, and will incur the applicable additional renewal fee unless the customer requests cancellation with at least 48 hours before the due date.

The Company will register the domain name to The Customer and will not own or otherwise control it. The Customer will remain the only owner and operator of the domain name registered for free by The Company. The Customer authorizes The Company to register the domain name on his behalf, using the details submitted during the sign up process.

The Customer can change the domain administrative email and manage it through the Client Area. The Customer is allowed transfer the domain name registered by the Company to another domain name registrar at any time by requesting the domain name's EPP key from The Company by submitting a ticket or via other support channel.

Redemption fees applicable in domain name registrations

Redemption period is a domain registry period of up to 30 days that occurs when a domain name is suspended after having expired due to non renewal. Instead of just getting deleted and returning to the pool of domain names available for registration, The Company's registry keeps a hold on the domain name in a what is technically called as Redemption Period. During this 30-day period, The Customer is allowed to retrieve the domain name from deletion by contacting The Company. This process costs an additional fee to The Company, which is billed to The Customer.

The appropriate redemption fee should be paid by The Customer if the renewal request of an additional domain name is received in more than 30 days after the expiration of the domain.

The Redemption fee is $199USD and may be subject to change, if The Company meet significant trouble in retrieving the domain name back on behalf of The Customer. Registration, renewal and redemption fees for such domain names are not subject to refund by The Company.

The Customer agrees that The Company will not be responsible for canceled domain names that he has failed to renew in the given period, either automatically or manually in the time frames indicated in this Agreement.

If The Customer does not redeem his domain name prior to the end of the registry's redemption grace period, The Company will release their domain name and it will become available for registration on a first-come-first-served basis.

The above redemption policies apply for all domain names that do not fall in the .eu and .nl domain name authorities. As per EURID (the operator of .eu domain name registrations) and SIDN (the operator of .nl domain name registrations), both TLDs must be renewed prior to their expiration dates. If the Customer fails to comply with this requirement, the domain name is sent into Redemption Period from day one after expiration and the Company cannot be held liable for any damage, suffer or loss this policy causes.

Renewal Price Change

You agree that the TLD may have non-uniform pricing, and the cost of initial registration may differ from the renewal cost. Any subsequent renewals of the Domain Name will be charged at the then-current renewal fee.

The Company reserves the right to change prices, the monthly payment amount, or any other charges at any time, and such changes or modifications shall be posted online on the FastComet website and effective immediately without need for further notice to you. It is your sole responsibility to periodically review billing information provided by us through the user billing tool or through other methods of communication, including notices sent or posted by us.

If you have purchased a domain name for a period of years, changes or modifications in prices and fees shall be effective when the product(s) in question come up for renewal.

Early Domain Renewal Policy

To ensure continuous service and avoid any potential downtime, domains set to auto-renew with a payment method on file will be automatically renewed one day prior to their expiration date. This proactive measure guarantees that your domain remains active and uninterrupted. The new expiration date will be set to one full year after the original expiration date, ensuring you do not lose any days of registration.

Domain Transfers to The Company

The Company will provide The Customer with domain name transfer services, where such are needed and the desired extension is supported by The Company's registration authority. The Customer agrees to thoroughly, accurately and honestly complete all forms and requests for information provided by The Company throughout the process.

The Company will charge The Customer an appropriate fee for the domain transfer, depending on the domain name extension. This fee is not subject to refund.

The Customer agrees that The Company will not be responsible for any false or misleading information they provides, whether intentionally or unintentionally.

The Company notify the customer if the transfer is not successful with the needed steps that they need to follow in order to finalize the transfer. The Company will reinitiate the transfer process free of charge up to 5 times upon request by the Customer. If further attempts are required after the 5th retry additional fees may be applied by the company. The Company cannot be held responsible if a domain transfer is not successful.

Domain Transfer and Whois/Contact Information Policy

In the event that a domain is transferred from one customer of FastComet to another customer, the company shall not be liable to update the Whois/contact information for the domain, which is maintained by the Registrar, unless explicitly requested by the receiving party and technically possible. If such an update is not requested by the receiving party, it shall be the sole responsibility of the receiving party to update the administrative information of the domain name.

In the event that a domain is transferred to another Registrar, FastComet shall not be obligated to, and shall not have the technical capability to, modify any information or settings related to the transferring domain name. The responsibility for making any necessary modifications to the domain name information or settings shall solely lie with the receiving party.

External Domain Names

The Company will allow The Customer to sign up for an account with a domain name registered elsewhere. The Customer acknowledges that by doing so, The Company cannot be held liable for any faults, misfortunes and other issues caused by inoperability of the third party registered the domain name for The Customer.

The Company will provide The Customer with appropriate DNS records, in terms of addresses and zones, which can be used for pointing a domain name registered elsewhere towards the hosting server where The Customer's account resides. The Customer understands and agrees that additional time might be required for the DNS propagation after the DNS change for their service with the Company to become accessible via the chosen domain.

Personal Data

The Provider takes all necessary measures to protect the personal data of the User in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the privacy protection of individuals, the processing of personal data, the free movement of such data and the repeal of Directive 95/46 / EC (GDPR) and the Personal Data Protection Act.

The Provider acts as Data Processor for domain name registrars and processes User personal data in accordance with Art. 6, para. 1, b. "B" of the GDPR and the data processing is necessary for the performance of a contract to which the data subject is party. FastComet shall transmit the necessary information to the respective domain registrar who shall process your data as a controller for the purpose of registering the requested domain. The Controller shall not transfer your data to third countries.

GDPR Protection

FastComet will implement a new "GDPR protection" Domain Whois system. Under this new system:

  • The registrant, admin, and technical contact information for registered domains will no longer be visible in the public Whois database.
  • "Full" Whois data for registered domains will only be accessible to legitimate and accredited third-parties, such as law enforcement, members of the security community, and intellectual property lawyers.
  • This "full" Whois data will be limited to those personal data elements that we have obtained permission to process, either via contract or via consent of the data subject.

Most European registries already show a limited set of data in their whois registers because of current privacy laws, and we will see these data being minimized even further. In many cases, no personal data will be shown at all. For generic extensions (gTLDs), the registrar community is working together with ICANN and the European DPAs on a solution that meets both the requirements of GDPR and ICANN policies.

Some registries will continue to publish the name, address and telephone number of registrants, as this is a requirement in the Domain Names Act. This means that the registry has a legal basis for the publication.

GDPR Protection will not be available for new and existing registrations for certain TLDs. As of May 17, 2017, these TLDs are : .AU, .BR, .CA, .CN (2nd and 3rd level), .DE (2nd and 3rd level), .EC (2nd and 3rd level), .EU, .RU (2nd and 3rd level), .UK (2nd and 3rd level), .US, .ECO, .JOBS, .NGO/.ONG, .NYC and .TEL. These TLD registries may not mask registrant personal data completely and may display some personal data in the WHOIS.

ICANN and Registrar Terms

In addition to the TOS included on this page, all domain name registrations are subject to the terms and conditions of the FastComet's registrar. As a condition of this TOS, you agree to be bound by the rules and regulations and dispute resolution policies applicable to each domain name applied for on your behalf. Details of these terms and conditions are available here:

ICANN Policy:

ResellerClub Domain Registration Agreement:

Last Updated: October/28/2021