Infographic: Why you should have a live chat on your website
Everyone selling products or services online knows how important customer service is for improving customer satisfaction. Helping potential customers to find answers quicker and in a more convenient way can be one of the most important steps to improve your website conversion rate and sales. This requires from business owners to be much more approachable and available to website visitors.
Without any doubt, one of the most accessible channels to provide customer service is the live chat option. Proactive chat can help you even further to achieve your business goals. Provide this type of customer service can greatly reducing abandonment, improve conversions, and driving customer satisfaction.
Here is a nice infographic on why you should have a live chat on your website made by Zopim:
Image originally posted on Zopim Live Chat Blog
Implementing proactive chat can be a complex process but it is definable worthy. That’s why FastComet partnered with Zopim as an official reseller and provide free Zopim integration. Start an E-Commerce website and get free Zopim integration for your website by our technical support team or consider our most popular E-Commerce hosting plans powered by leading open source applications:
For the full features of our E-Commerce hosting plan, please check our Shared hosting comparison table.
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