Updated on Oct 26, 2022
The problem typically occurs when you modify the configuration for a few of the capabilities of the cPanel service we provide to all of our customers. Of course, the absence of the Advanced DNS Zone Editor capability is the root of this problem. But our service already offers support for such capability.
This article is mainly for the Cloud VPS and Dedicated Servers clients because the Advanced DNS Zone Editor feature may not be enabled for them, especially for customers that are managing their own cPanel packages.
We offer you a selection of unique and practical features with each and every Shared Hosting Package you buy from us. One such feature is the Advanced DNS Zone Editor, where the mistake in question shouldn't show up. To ensure that our Technical Support Team can resolve it for any of our Shared Hosting clients, they should promptly submit a support ticket.
The activation of the mentioned feature is quite simple. Here are the steps you need to follow:
If you face any difficulties activating this feature on your own, please submit a Support Ticket from within your client area with us so our Technical Support Team can take care of this issue for you immediately.
We hope you find this article useful. Discover more about FastCloud - the top-rated Hosting Solutions for personal and small business websites in four consecutive years by the HostAdvice Community!