How to Resolve Error: "You must have the zoneedit feature to take this action”

Updated on Oct 26, 2022

The problem typically occurs when you modify the configuration for a few of the capabilities of the cPanel service we provide to all of our customers. Of course, the absence of the Advanced DNS Zone Editor capability is the root of this problem. But our service already offers support for such capability.

Note

This article is mainly for the Cloud VPS and Dedicated Servers clients because the Advanced DNS Zone Editor feature may not be enabled for them, especially for customers that are managing their own cPanel packages.

Source of the Issue

We offer you a selection of unique and practical features with each and every Shared Hosting Package you buy from us. One such feature is the Advanced DNS Zone Editor, where the mistake in question shouldn't show up. To ensure that our Technical Support Team can resolve it for any of our Shared Hosting clients, they should promptly submit a support ticket.

How to Activate the Advanced DNS Zone Editor

The activation of the mentioned feature is quite simple. Here are the steps you need to follow:

  • Access your WHM account → Packages → Feature Manager.
  • On the following page, choose the default feature list from the "Edit a Feature List" drop-down menu;
  • Press the Edit button;
  • Now you should be redirected to the "Edit cPAddons Site Software Feature list." Check the Advanced DNS Zone Editor checkbox;
  • Press the Save button located at the bottom of the page.

If you face any difficulties activating this feature on your own, please submit a Support Ticket from within your client area with us so our Technical Support Team can take care of this issue for you immediately.

We hope you find this article useful. Discover more about FastCloud - the top-rated Hosting Solutions for personal and small business websites in four consecutive years by the HostAdvice Community!

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