Updated on Mar 27, 2020
When you place orders, your FastComet services are set to be automatically renewed on their expiry date. FastComet allows you to make unscheduled advanced payments on your account and renew these services at any time before their expiry, and choose their renewal duration. Renewing your hosting service in advance prior to its renewal date provides you financial breathing room and peace of mind.
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You may only make an advanced payment on a hosting package that has its payments up to date. Note, that if there are any invoices due for your hosting package then you will need to contact our Billing Department or our Customer Care team via our LiveChat for further assistance or simply proceed with submitting the payment for the issued invoice.
If you wish to renew your hosting service beforehand, prior to the invoice is generated, all hosting service advanced payments may be made directly from your FastComet Client Area.
On the next stage you can check the payment methods you may use - Credit Card, PayPal or Account funds.
To pay your unpaid invoice using PayPal, choose PayPal payment method form the drop-down list and click on PayPal.
You will be redirected to PayPal payment gateway and be asked for your PayPal information on the next screen.
To pay your unpaid renewal invoice using Credit Card, choose the Credit Card payment method form the drop-down list and click on Pay Now button.
If you wish to use the already saved credit card on file you select the radio button Use Existing Card and then submit the Order button.
If you wish to use a new credit card, you can do so by entering the new credit card details in the Enter New Card tab:
If there are any invoices due for your hosting package, to change the frequency of payments by changing your billing cycle, please contact our Billing Department or our Customer Care team via our LiveChat.
If you wish to change your billing cycle beforehand, prior to the renewal invoice is generated, follow the steps:
Please keep the following in mind when changing billing cycles or paying in advance:
The following payment options for service renewal are available, which are described below:
Once you make a prepayment using any of the above payment options, your hosting account due date will be updated with the duration of the billing cycle you have chosen.
When you renew your account, no matter whether you renew it exactly on its expiration date or a few days/weeks/months earlier, you will not lose any remaining validity time, as the renewal will count from the account's expiration date.
Renewing the product in advance will extend its current due date with the duration of the billing cycle you choose.
We hope you find this article useful. Discover more about FastCloud - the top-rated Hosting Solutions for personal and small business websites in four consecutive years by the HostAdvice Community!