Updated on Jun 27, 2022
Do you host your website on our Ilias Hosting package? If you do, you can always contact our tech support to investigate the issue for you by placing a ticket via your client area.
Anyway, most probably the issue is caused by the default permissions Ilias applies on new files during the upload process. You should be able to locate this file and directory:
/Services/User/classes/class.ilObjUserGUI.php
in your Ilias installation. Open the file with your favorite text editor and change the following line:
chmod($uploaded_file, 0770);
to
chmod($uploaded_file, 0644);
This should fix the issue for you as the file now has the correct permissions for the required action.
We hope you find this article useful. Discover more about FastCloud - the top-rated Hosting Solutions for personal and small business websites in four consecutive years by the HostAdvice Community!