Instant Customer Happiness

Based on 10 000 support requests, we resolved 93% of the issues in less than 10 minutes.

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    Live Chats Served

  • 47,243 +

    Mail Requests Handled

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    Instant Ticket Updates

Better support for your favorite apps!

We understand that you need more than just technical support for your hosting service. Building a modern, feature-rich and user-friendly website can be a time-consuming and complicated task. With our technical support you will receive not only technical support for your hosting service but 24/7 expert assistance while building your website with our exclusive free Open Source services.

  • joomla hosting and support
  • wordpress hosting and support
  • woocommerce hosting and support
  • opencart hosting and support
  • socialengine hosting and support

Free Template Setup

Start an amazingly-looking website with free template installation.

Just found the perfect template for your website? Get it installed in minute for free by our expert technical support team and start your unique-looking website.

Free Application Installation

Request a free application installation and get started in less than 15 minutes.

Starting a website doesn’t need to be expensive and time consuming. With more than 250 free Open Source applications available, you can start your dream website at no additional cost. From E-Commerce to Social Network or personal blog, with our technical support you can get a free installation of your favorite app to get started in minutes.

Free Modules Installation

Add extra features to your website with our free module installation service

Today’s most popular applications have thousands of free extensions and modules to help you get the features you need for your website. With our Free Module Installation service you can take full advantage of these addons without hiring a developer or freelancer to set this for you. Our highly experienced technical support team will install any compatible module you might need for free.

Free Upgrades

Keep your website up-to-date and secure with our free application upgrade service.

When it comes to your website it is better to be safe than sorry. However, keeping your applications, extension and themes up to date can cause issues and requires technical skills and time. To take this weight off your shoulders we offer free Application and extensions upgrade, which you can request any time a new version of your application is released. Additionally with Softaculous one-click installer you can have automatic updates applied as soon as a patch is available.

Free Virus/Malware Removal

Free security audit and malware removal service for your websites with regular virus scans.

We maintain and regularly update an advanced in-house developed Web Application Firewall to protect your website from all known common threads and exploits. Additionally, we offer free virus scan and malware removal service to keep your website and emails safe.

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The world’s most powerful

Web Hosting Environment

What makes FastComet Support Awesome?

Service that exceeds your expectations and features you are about to fall in love with!

Automated Backups

Including files, databases and emails

  • We perform daily and weekly backups of all clients' files, databases and emails to an independent storage array.
  • If anything gets messy you can always restore from a point-in-time recovery snapshot, completely free of charge.

24/7 Human Monitoring

For excellent performance and uptime

  • Our proactive monitoring approach prevents 99% of most common web hosting issues and ensures excellent performance and uninterrupted uptime for your website.
  • Dedicated DevOps team ready to handle any technical or infrastructural issues before they even affect your website accessibility and performance.

Website Security

Intelligent Web Application Firewall

  • Our Web Application Firewall stops attacks at the network edge, protecting your website from common web threats and attacks before they even reach your website.
  • Specifically optimized for open source applications such as Joomla, WordPress and Magento to prevent all known exploits and hacks.

Performance Optimization

We make your website super fast

  • Get professional advice on how to optimize your website and improve performance.
  • We will be happy to help improving your GTMetrix and Google Pagespeed Insights score.
  • Take the most of your website platform by enabling the most popular caching technologies.

Free Exclusive Features

Valuable resources to get your started

  • Beautiful and free responsive templates for Joomla, Magento, OpenCart and more.
  • Extensive free text and video tutorials made by experts to get you started.
  • Large number of extra services to help you boost your website.
  • Free website transfer, optimization and security services.

We Love Open Source

Joomla, Magento, WordPress ... just name it

  • Free Installation: Get free application installation and one-click installer for more than 150 open source applications.
  • Module Installation: Add extra features to your website with our free module installation service.
  • Template Installation: We will help you start an amazingly-looking website with a free template installation.
  • Application Upgrade: Keep your website up-to-date and secure with our free application upgrade service.

 

Here’s what our customers say

  • John Durrett (crossfithartford.com)

    It’s very comfortable to know I can rely about all technical issues on you guys and mostly that my website and emails are safe with you. Thank you!

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  • Jonas Pranio (inycloud.com)

    I took advantage of your support and I must say, it is a very perfect one. It is very fast, servers reliability is incredible and dedicated servers are setup and configured very quickly. Honestly, you are particularly good for smalls and big websites!

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  • Chris Dinham (summitweb.com.au)

    Summit Web have used many different hosting companies in the past. None in my opinion have lived up to FastComet. Speed and stability are amazing.

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  • Emily Schneller (eatcleanandjerk.com)

    FastComet never made me feel silly for asking questions, and provided great resources to help me understand how to attract more people to my site. Whenever I had a question or issue, I received a prompt reply with a solution! I can’t say enough good things!

    read more reviews
  • Joshua Marriage (atlasanalytics.io)

    Our clients depend on our ability to help them make decisions and we need to ensure we work only with reputable, effective and reliable technology partners. FastComet is one of them.

    read more reviews
  • David Isaac (davidisaacphotography.com)

    Tech support not only helped me out, but basically took the reins and “got it done.” This is by far the best tech support I have had over the years of different hosting companies.

    read more reviews
  • Dimitri Petrik (moebel-made-in-germany.de)

    With FastComet as a hosting partner we are more flexible and save money due to the better packages and free SSL. After the migration, we really experienced how well the support is – even when the questions considered our systems and not regarding the hosting itself.

    read more reviews

Compare service level

Comprehensive service and support that other providers cannot compete with.

Free Services
Other Hosts
Fully Managed Hosting

All FastComet Hosting services are fully managed by expert 24/7 technical support and system administrators. Most hosting providers provide limited or freemium support, we offer real fully managed service with support you can count on.

Application & Website Support

Our technical support has years of experience with more than 250 Open Source applications such as WordPress, Joomla, Magento and many more. As a part of our hosting service support we offer free technical assistance for any application related issue you might experience as well as free installation, upgrade and extension installation.

Daily Backups & Free Restore

All hosting services include full access to your daily and weekly backups and free restore upon request. We understand how important is to keep your data secure and that sometimes things got messy. That’s why we perform daily and weekly backups and never charge extra for backup restore when others do.

Free Websites Migration from any host

We don’t limit our free website migration to cPanel-based hosts only. Our technical support provide free website migration from any host. As long as it is technically possible, we will move your website in a timely and professional manner with no downtime or data loss.

Virus Scan & Malware Cleanup

Having problems with your website security? We’d love to help with free virus scan and malware removal service as well as application hardening and security assistance.

Third Party Apps & Services Support

Maintaining a modern and engaging website usually requires complicated integrations with third party services and applications. Most hosting companies limit their support to hosted applications only. We offer free technical assistance in third party service integration so you can take advantage of all the tools and services you need.

 

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