Based on 10 000 support requests, we resolved 93% of the issues in less than 10 minutes.
Live Chats Served
Mail Requests Handled
Instant Ticket Updates
Better support for your favorite apps!
We understand that you need more than just technical support for your hosting service. Building a modern, feature-rich and user-friendly website can be a time-consuming and complicated task. With our technical support you will receive not only technical support for your hosting service but 24/7 expert assistance while building your website with our exclusive free Open Source services.
Free Template Setup
Start an amazingly-looking website with free template installation.
Just found the perfect template for your website? Get it installed in minute for free by our expert technical support team and start your unique-looking website.
Free Application Installation
Request a free application installation and get started in less than 15 minutes.
Starting a website doesn’t need to be expensive and time consuming. With more than 250 free Open Source applications available, you can start your dream website at no additional cost. From E-Commerce to Social Network or personal blog, with our technical support you can get a free installation of your favorite app to get started in minutes.
Free Modules Installation
Add extra features to your website with our free module installation service
Today’s most popular applications have thousands of free extensions and modules to help you get the features you need for your website. With our Free Module Installation service you can take full advantage of these addons without hiring a developer or freelancer to set this for you. Our highly experienced technical support team will install any compatible module you might need for free.
Keep your website up-to-date and secure with our free application upgrade service.
When it comes to your website it is better to be safe than sorry. However, keeping your applications, extension and themes up to date can cause issues and requires technical skills and time. To take this weight off your shoulders we offer free Application and extensions upgrade, which you can request any time a new version of your application is released. Additionally with Softaculous one-click installer you can have automatic updates applied as soon as a patch is available.
Free Virus/Malware Removal
Free security audit and malware removal service for your websites with regular virus scans.
We maintain and regularly update an advanced in-house developed Web Application Firewall to protect your website from all known common threads and exploits. Additionally, we offer free virus scan and malware removal service to keep your website and emails safe.
With FastComet as a hosting partner we are more flexible and save money due to the better packages and free SSL. After the migration, we really experienced how well the support is – even when the questions considered our systems and not regarding the hosting itself.
I took advantage of your support and I must say, it is a very perfect one. It is very fast, servers reliability is incredible and dedicated servers are setup and configured very quickly. Honestly, you are particularly good for small and big websites!
FastComet never made me feel silly for asking questions, and provided great resources to help me understand how to attract more people to my site. Whenever I had a question or issue, I received a prompt reply with a solution! I can’t say enough good things!
Comprehensive service and support that other providers cannot compete with.
Fully Managed Hosting
All FastComet Hosting services are fully managed by expert 24/7 technical support and system administrators. Most hosting providers provide limited or freemium support, we offer real fully managed service with support you can count on.
Application & Website Support
Our technical support has years of experience with more than 250 Open Source applications such as WordPress, Joomla, Magento and many more. As a part of our hosting service support we offer free technical assistance for any application related issue you might experience as well as free installation, upgrade and extension installation.
Daily Backups & Free Restore
All hosting services include full access to your daily and weekly backups and free restore upon request. We understand how important is to keep your data secure and that sometimes things got messy. That’s why we perform daily and weekly backups and never charge extra for backup restore when others do.
Free Websites Migration from any host
We don’t limit our free website migration to cPanel-based hosts only. Our technical support provide free website migration from any host. As long as it is technically possible, we will move your website in a timely and professional manner with no downtime or data loss.
Virus Scan & Malware Cleanup
Having problems with your website security? We’d love to help with free virus scan and malware removal service as well as application hardening and security assistance.
Third Party Apps & Services Support
Maintaining a modern and engaging website usually requires complicated integrations with third party services and applications. Most hosting companies limit their support to hosted applications only. We offer free technical assistance in third party service integration so you can take advantage of all the tools and services you need.
Get your optimized SSD Cloud Hosting powered by the best always-free 24/7 Technical Support!