Updated on Oct 31, 2016
Zendesk bought Zopim on April 10, 2014. The new service does not abide by all of the previously established terms and no longer provides free accounts for partners rendering this Tutorial Section out of date.
If you would like to integrate a live chat service on your WordPress or WooCommerce based website, Zopim is one of the most feature-rich and easy to use live chat software. If you are new to Zopim you can read our blog post for an overview.
As an official Zopim reseller, FastComet offers free Zopim account and integration on all WordPress hosting and WooCommerce hosting plans. As an existing client, you can get your free live chat account via your client area, order section.
From the top navigation menu click on the Product Addons section
From the Product Addons list, scroll to locate the Zopim Live Chat free addon and click on the Add to cart button.
Complete the order process to add this feature to your account. Shortly after, you will receive an email with your Zopim username and password as well as a direct link to your live chat dashboard.
Now you will need to integrate the live chat with your WordPress or WooCommerce website. To do so, login your WordPress admin dashboard and refer to the plugins menu.
Search for Zopim and install the official Zopim WordPress plugin.
Activate the plugin after the installation and refer to the configuration page to configure your zopim admin username and password that you should have received in your email.
Now you should see the Zopim chat box on your website and you can login into your live chat dashboard to service your visitors.
If you need any assistance during the integration process, please feel free to contact our support team to get your free WordPress/WooCommerce live chat integration.