{"id":126,"date":"2015-01-11T20:23:56","date_gmt":"2015-01-11T20:23:56","guid":{"rendered":"https:\/\/www.fastcomet.com\/blog\/?p=126"},"modified":"2022-06-10T08:07:19","modified_gmt":"2022-06-10T08:07:19","slug":"infographic-why-you-should-have-a-live-chat-on-your-website","status":"publish","type":"post","link":"https:\/\/www.fastcomet.com\/blog\/infographic-why-you-should-have-a-live-chat-on-your-website","title":{"rendered":"Infographic: Why You Should Have a Live Chat on Your Website"},"content":{"rendered":"\n<div class=\"alert alert-info mb-5\"><strong>UPDATE:<\/strong>&nbsp;Since Zopim\u2019s acquisition in 2015, Zopim has been an essential part of the Zendesk multiproduct suite. Zopim is now called Zendesk Chat. We no longer have a partner relationship with Zopim and the stated special terms do not apply anymore.<\/div>\n\n\n\n<p class=\"has-drop-cap has-text-align-left\">Everyone selling products or services online knows how important customer service is for improving customer satisfaction. Helping potential customers to find answers quicker and in a more convenient way can be one of the most important steps to improve your website conversion rate and sales. This requires business owners to be much more approachable and available to website visitors.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\">The Benefits of Having a Live Chat<\/h2>\n\n\n\n<p class=\"has-text-align-left\">Without any doubt, one of the most accessible channels to provide customer service is the live chat option. Proactive chat can help you even further to achieve your business goals. Provide this type of customer service can greatly reducing abandonment, improve conversions, and driving customer satisfaction.<\/p>\n\n\n\n<p class=\"has-text-align-left\">Here is a nice infographic on why you should have a live chat on your website made by Zopim:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"2890\" src=\"https:\/\/www.fastcomet.com\/blog\/wp-content\/uploads\/2015\/01\/Zendesk_Zopim_Chat.jpg\" alt=\"Infographic About the Benefits of Having a Live Chat\" class=\"wp-image-984\" srcset=\"https:\/\/www.fastcomet.com\/blog\/wp-content\/uploads\/2015\/01\/Zendesk_Zopim_Chat.jpg 770w, https:\/\/www.fastcomet.com\/blog\/wp-content\/uploads\/2015\/01\/Zendesk_Zopim_Chat-80x300.jpg 80w, https:\/\/www.fastcomet.com\/blog\/wp-content\/uploads\/2015\/01\/Zendesk_Zopim_Chat-768x2882.jpg 768w, https:\/\/www.fastcomet.com\/blog\/wp-content\/uploads\/2015\/01\/Zendesk_Zopim_Chat-273x1024.jpg 273w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Image originally posted on <a href=\"http:\/\/blog.zopim.com\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Zopim Live Chat Blog<\/a><\/p><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">FastComet and Zopim<\/h2>\n\n\n\n<p class=\"has-text-align-left\">Implementing proactive chat can be a complex process but it is definable worthy. That&#8217;s why <a href=\"https:\/\/www.fastcomet.com\/blog\/fastcomet-official-zopim-reseller\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">FastComet partnered with Zopim<\/a> as an official reseller and provide free Zopim integration. Start an E-Commerce website and get free Zopim integration for your website by our technical support team or consider our most popular E-Commerce hosting plans powered by leading open source applications:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.fastcomet.com\/opencart-hosting\" target=\"_blank\">OpenCart Hosting<\/a><\/li><li><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.fastcomet.com\/magento-hosting\" target=\"_blank\">Magento Hosting<\/a><\/li><li><a href=\"https:\/\/www.fastcomet.com\/prestashop-hosting\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">PrestaShop Hosting<\/a><\/li><\/ul>\n\n\n\n<p>For the full features of our E-Commerce hosting plan, please check our <a href=\"https:\/\/www.fastcomet.com\/compare-shared-package\">Shared hosting comparison table<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE:&nbsp;Since Zopim\u2019s acquisition in 2015, Zopim has been an essential part of the Zendesk multiproduct suite. Zopim is now called Zendesk Chat. We no longer have a partner relationship with Zopim and the stated special terms do not apply anymore. Everyone selling products or services online knows how important customer service is for improving customer [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":566,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4727],"tags":[16,17,62,63,64,43],"class_list":["post-126","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-startup-business","tag-ecommerce","tag-livechat","tag-magento","tag-opencart","tag-prestashop","tag-website"],"featured_image_src":"https:\/\/www.fastcomet.com\/blog\/wp-content\/uploads\/2015\/01\/ideas.jpg","author_info":{"display_name":"Dimitar","author_link":"https:\/\/www.fastcomet.com\/blog\/author\/daniel"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Infographic: Why You Should Have a Live Chat on Your Website | FastComet<\/title>\n<meta name=\"description\" content=\"Should your business use a live chat function on its website? 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